This privacy policy has been compiled to better serve those who are
concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is
information that can be used on its own or with other information to identify, contact, or locate a single
person, or to identify an individual in context. Please read our privacy policy carefully to get a clear
understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in
accordance with our website.
What personal information do we collect from the people that visit
our website?
When using our site, as appropriate, you may be asked to enter your name, email
address, phone number or other details in order to interact with us through our Website.
When do
we collect information?
We collect information from you when you fill out a form, Use Live
Chat, Open a Support Ticket or enter information on our site.
How do we use your
information?
We may use the information we collect from you when you register, make a purchase,
sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain
other site features in the following ways:
• To form a contract with you.
•
For payment processing purposes.
• To allow us to better serve you in responding to your
customer service requests.
• To follow up with you after correspondence (live chat,
email inquiries)
• To comply with the law.
How long do we retain
your information?
Anu Internet Services will retain your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the
extent necessary to comply with our legal obligations (for example, if we are required to retain your data to
comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
How
do we protect your information?
Our website is scanned on a regular basis for security holes
and known vulnerabilities in order to make your visit to our site as safe as possible.
We use
regular Malware Scanning.
Your personal information is contained behind secured networks and is
only accessible by a limited number of persons who have special access rights to such systems, and are required
to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via
Secure Socket Layer/Transport Layer Security (SSL/TLS) technology.We implement a variety of security measures
when a user places an order, enters, submits, or accesses their information to maintain the safety of your
personal information.For your convenience we may store your credit card information kept for more than 60 days
in order to automate our recurring billing process.
Do we use 'cookies'?
Yes.
Cookies are small files that a site or its service provider transfers to your computer's hard drive through
your Web browser (if you allow) that enables the site's or service provider's systems to recognize
your browser and capture and remember certain information. Cookies are required in order to access our Customer
Portal.
We use cookies to:
• Understand and save user's preferences for future
visits.
• Authenticate access to our Customer Portal.
• Enable
use of our Live Chat service.
You can choose to have your computer warn you each time a cookie is being
sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser
is a little different, look at your browser's Help Menu to learn the correct way to modify your
cookies.
If you disable cookies in your browser:
If you turn cookies off it will
turn off some of the features of the site.
Third-party disclosure
We do not sell,
trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party
links
We do not include or offer third-party products or services on our
website.
EU Data Protection
Anu Internet Services Limited complies with the General
Data Protection Regulation (GDPR) (EU) 2016/679. We may transfer your data to the U.S., the EEA, or other
countries or regions deemed by the European Commission to provide adequate protection of personal data in
connection with storage and processing of data, fulfilling your requests, and operating our services.
The
Data Controller for personal information collected, retained and used by Anu Internet Services is the Data
Protection Officer at Anu Internet Services who can be reached by emailing support@anu.net.
If
you would like to request access to any personal information we hold on you, correct any information held, or
request that we delete your personal information, please contact our Data Protection Officer.
California
Online Privacy Protection Act
CalOPPA is the first state law in the nation to require
commercial websites and online services to post a privacy policy. The law's reach stretches well beyond
California to require any person or company in the United States (and conceivably the world) that operates
websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy
policy on its website stating exactly the information being collected and those individuals or companies with
whom it is being shared. - See more here.
According to CalOPPA, we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home
page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes
the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any
Privacy Policy changes:
• On our Privacy Policy Page
Customers can change personal
information:
• By logging in to your account
How does our site handle Do
Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use
advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow
third-party behavioral tracking?
It's also important to note that we do not allow
third-party behavioral tracking
CAN SPAM Act
The CAN-SPAM Act is a law that sets
the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to
have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your
email address in order to:
• Send information, respond to inquiries, and/or other
requests or questions
• Process orders and to send information and updates pertaining to
orders.
• Market to our mailing list or continue to send emails to our clients after the
original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
•
Not use false or misleading subjects or email addresses.
• Identify the message as an
advertisement in some reasonable way.
• Include the physical address of our business or
site headquarters.
• Monitor third-party email marketing services for compliance, if one
is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow
users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to
unsubscribe from receiving future emails, you can email us by
• Email to support@anu.net
•
Follow the instructions at the bottom of each email
and we will promptly remove you from ALL
correspondence.
Contacting Us
If there are any questions regarding this privacy
policy, you may contact us using the information below.
Anu Internet Services Limited
St Brandon's
House
29 Great George St
Bristol
BS1 5QT
United Kingdom
Email: support@anu.net
Last Edited on 2024-01-12
